Emirates Reviews

Emirates hascancelled my flight 5 days before departure and their customer service had no clue , they are not assisting at all . please dont buy emirates these days they will cancel you 4 days before your flight

#KROENKEOUT

Worest experience in my life . They don't care about them customers.
Very bed service!

can't wait to fly with them again

Update below.
Flight EK151 DXB-CPH 31. March.
Nice aircraft, nice cabin crew, blocked middleseat due to Corona, nice service onboard.........
All this overshadowed by a totally unacceptable delay (over 2 hours) due to the fact that Emirates decided to wait for passengers that did not have their travel documents for entry into Denmark in order.
Seriously, just offload their bagage and depart ontime, how difficult can it be!!!!! Do not punish passengers that arrive on time and with correct documentation.
Update: after replying to my initial complaint with a standard answer, Emirates has not responded to my follow up complaint. (Written more than a month ago). Terrible customer service.

Emirates is my favourite airline, they have the newest planes and give great fares on the global routes they fly.

Excellent Service. I had 7 different flights booked with Emirates between October 2020 and March 2021.
Applied for refund due to Covid situation.
Had to fill an online form.was sent immediate confirmation of the form received and full refunds were credited to my card account within 7 days of sending the form.
Awesome Service

I wanted to say how happy I have been with Emirates and how they have worked through my issues with my cancelled ticket between UK and New Zealand. I can't wait till the borders open and I'll be able to fly out of NZ again.

I booked flight with Emirates airlines before the second lockdown announcement was made so due to lock down I couldn't travel. Kindly Emirates offered full refund because it wasn't my fault but they said I have to wait untill 6 months it's ridiculous I'm out of money.

Emirates use to be good, its rubbish now, canceling holidays & flights with no notice or communication and toke 10 weeks to get refunds.
Avoid !!

Received a credit towards my next flight after having to go with a few hoops. Understandably with Covid going on, people need to lighten up.

Rude staff, who always make problems.. I do not recommend !